Report a Faulty Product

There are various factors which determine who you need to contact in the event of a faulty product - Is your product still under warranty? - Who are the Manufacturers? - How long since you purchased your product? Please note that you will require Invoice/Order for Proof of Purchase Date and Serial Numbers of the Products

For product Repairs Outside of Warranty - To Request Payable Service Visit - To request a Maintenance Contract: please fill out an enquiry form

For products within their Warranty, please use the grid below

Manufacturer
Fellowes Call Fellowes Service: 01302 836836
HSM Call HSM Service: 0845 612 0040
GBC or Rexel

Call Acco Service: 0800 279 5102

Download a Claim Form Here

Acco Warranty T&Cs

Safescan Call Safescan Service: 01233 645 645
Dymo Call Dymo Service: 0203 564 8354
Other Manufacturers Fill Out The Form Here
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